(updated 23rd March 2024)

This privacy policy describes the online information practices which we Shrisha Foundation ('we', 'our') employ in relation to the information which you, our customers ('you', 'your'), provide when using the www.shrisha.org site ('Website'), other platforms and Shrisha Foundation programs or services.

It is important that you read this privacy policy together with any other notice which we may provide you on specific occasions when we are collecting or processing your personal information, so that you are fully aware of how and why we are using your information, and the legal rights that you have.
 

When you visit the Site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual  as “Personal Information”.
 

This Privacy Policy applies to information collected by Shrisha Foundation through various Shrisha platforms (hereinafter referred to as "Organization").

Our Organization is a not-for-profit organization that offers tools for the physical, mental and emotional well-being of human beings across the world. Everything that we do is guided by these values, including the ways in which we collect, protect and use data. As a part of effectively offering these tools to Users, Shrisha obtains some of the User's data.

Our Organization is committed to ensuring the security and protection of the personal data provided by the Users of our www.shrisha.org site ('Website'), other platforms and Shrisha Foundation programs or services, and to providing a compliant and consistent approach to data protection. We will only process your personal data in accordance with applicable data protection and privacy laws. The protection afforded by this Policy applies to all Users, irrespective of their nationality, or place of residence, in relation to the processing and profiling of their personal data. It includes the processing of personal data by automated means, as well as manual processing.

This Privacy Policy will explain what personal data we collect when you use our www.shrisha.org site ('Website'), other platforms and Shrisha Foundation programs or services and how our Organization uses and stores your personal data.

Please read our Terms Of Service for usage of the website and further information.
 

Section 1: What data do we collect?

As part of you using our www.shrisha.org site ('Website'), other platforms and Shrisha Foundation programs or services and when you select to receive newsletters and updates via email regarding our programs or services (collectively ‘marketing updates’), we may collect, use, store and transfer the following types of information about you:

• Identity information consisting of your first name, last name and ID proof.

• Contact information including your address, e-mail address and telephone/mobile numbers.

• Technical information including your IP address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and other technology on the devices you use to access our website.

• Communications information including your correspondence with us and any feedback that you provide us with.

 

Section 2: How and when do we collect your personal information?

We collect the majority of the personal information that we process about you directly from you when you directly provide this information to our Organization by:

• Contacting us to obtain information relating to us or our programs and/or services; i.e by completing online forms and sign up for any particular program/offering/event that we offer.

• Communicating with us by phone, post, e-mail or otherwise, or when you complete a questionnaire or competition entry form.

• Provide us your data through physical media like registration form, donation form, application form etc.

• Opting-in with us to receive our marketing updates.

• Contribute to any of our projects.

• Choose to support us as a volunteer or donor.

• Use or view our website (via your browser's cookies). We may also collect technical information when you access and interact with the Website (see the section below on “How do we use cookies?”).

We do not collect data from people under the age of 16 and we will delete such data if we are informed we hold it.

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Section 3: How will we use your data?

We use your personal information for the following purposes:

• Provide you with information regarding programs, events and sadhana support etc., that you have requested and/ or signed up for;

• Manage our relationship with you (for example, support activities) i.e respond to your enquiries and resolve if any complaints.

• Establish contact with you through phone calls, WhatsApp messages, email and other social media platforms that you have consented to, to provide support in the programs, practices and processes that you have registered for.

• To use data analytics to improve our website, products, services and user experiences. i.e. To administer and protect our business and this site, including to prevent or detect fraud or abuses of our Website.

• To communicate with you by sending your our marketing updates.

• For market research, reporting, analysis and modelling so as to improve the programs and services we provide and to optimise our social media operations.

• Provide any of your information that we are required to submit in order to comply with our regulatory or legal obligations.

• To comply with our financial record keeping obligations;

• Detect, prevent, investigate or provide remedy for criminal, illegal or prohibited activities.

• To enable third parties to carry out technical, logistical or other functions on our behalf.
  
  By law, when processing your personal information we are required to have a ‘legal basis’ to do so. A legal basis is essentially a legal justification for processing your personal information. The legal basis we use to process your personal information will generally be one or more of the following:
  - Where it is necessary for our legitimate interests in administering and managing our relationship with you and running our business lawfully and effectively; or
  - To enable us to comply with a legal or regulatory obligation.
  
  Sometimes we may ask for your explicit consent to use your information for particular purposes (e.g. to send you our marketing updates). Where we do so, this consent will be our legal basis for our use of the information. You can withdraw your consent at any time and we will then stop processing your information for that purpose. If you wish to withdraw your consent, then please contact us using the details at the end of this notice.
  
  For more information on the specific legal basis we are relying on in relation to any of the individual processing activities we have highlighted above, please contact us using the contact details at the end of this page.

 

Section 4: How do we store your data?

Our Organization uses various technological and procedural security measures to ensure the security, integrity and privacy of the personal information that we collect. We also have implemented reasonable security measures in an effort to protect against the loss, misuse and alteration of the information under our control. Personal information collected by our Organization is stored in secure operating environments that are not available to the public.
 

Please note that email correspondence with us is in free format text and cannot be encrypted. Accordingly, please do not send any sensitive information such as credit card details or passwords via email.

We use computer safeguards such as firewalls, and we enforce physical access controls to our buildings and files to keep this data safe. We only authorise access to employees who need it to carry out their job responsibilities.

 

We protect the security of your information while it is being transmitted by encrypting it using Secure Sockets Layer (SSL).
We enforce physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal data. We may occasionally ask for proof of identity before we share your personal data with you.
 

Once we obtain your data, we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your User Information, we cannot guarantee its security. You use the Services and provide us with information at your own initiative and risk. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us of the problem by contacting us as specified in Section 6 below.

Our Organization will only retain your personal data following your application for a period of time depending on the category of data and the purposes for which we hold it. We will only retain your data after this time if we are required to do so to comply with the applicable laws of United Kingdom, United States of America, India.

Section 5: Marketing:

We do not sell any data to third parties for marketing or any other purpose.

Section 6: What are your data protection rights?

Our Organization would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The right to access: You have the right to request us for copies of your personal data.

The right to rectification: You have the right to request that us correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete.

The right to remove: You have the right to request our Organization erase/remove your personal data, under certain reasonable conditions. To delete your profile, please email support@shrisha.org and/or info@shrisha.org.

The right to restrict processing: You have the right to request that our Organization restrict the processing of your personal data, under certain reasonable conditions.

The right to object to processing: You have the right to object to our Organization's processing of your personal data, under certain reasonable conditions.

The right to data portability: You have the right to request that our Organization transfer the data that we have collected to another organization, or directly to you, under certain reasonable conditions.

Our Organization makes use of third-party services as well as offers services related to storage of user data, user authentication, user consent and user profile management.

Your other rights:

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below. 

CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

 

Data protection laws protect personal information in the European Union but other countries do not necessarily protect your personal information in the same way. If you do not want your information to be transferred outside the EEA you should not use our website, applications or services. This is applicable to everyone, where ever they are living in, and any part of the world, please do remember we may transfer data outside of your location as our website and some of our applications or services or parts of them may also be hosted other countries.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us.
If you would like to exercise any of these rights, please contact us at our email: support@shrisha.org and/or info@shrisha.org.

If you make a request, we have one month to respond to you.

Section 7: What are cookies?

For more details on Cookies please visit All About Cookies.
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

Section 8: How do we use cookies?

Our Organization uses cookies and similar technologies in a range of ways to improve your experience on our website for identification, analysis and advertising purposes. 
Also includes:

• Keeping you signed in;

• Understanding how you use our website;

• If you have created a user profile and also consented to the use of cookies, we may link information relating to your browsing patterns (on our website) with your user profile.

 

Promotion: Our Organization uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and your IP address.

Section 9: What types of cookies do we use?

We use a number of different cookies, including functional, performance, advertising, and social media or content cookies and many more. If you would like to know more on these, please contact us at our email: support@shrisha.org and/or info@shrisha.org.

Section 10: How to manage cookies:

You can set your browser to not accept cookies, and opt to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Section 11: Privacy Policies of other websites / third party sites:

Our website may contain links to other websites whose information practices may be different to ours. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.  You should consult the privacy notices of those third party sites as we have no control over information that is submitted to, collected, or processed by them.

Section 12: Revisions / Changes to our privacy policy:

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. So our Organization keeps its privacy policy under regular review and places any updates on this web page. This privacy policy last updated date shows starting of this page.

Section 13: Participating Entities with whom the information is shared:

Your personal data that is collected may be stored, processed and used by its vendors, or partners or third parties based on your interaction with the website.

Section 14: How to contact us to unsubscribe:

If you do not want to receive any emails from us, let us know by writing to us at support@shrisha.org and/or info@shrisha.org. Please specify NO EMAIL in your email subject.

Section 15: Do not track:
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser

Section 16: Contact us for further information:
If you have any questions or concerns about this privacy policy, would like further details on any of the information contained in this privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, or to exercise any of your legal rights (including your right to opt-out of receiving our marketing updates) please do not hesitate to contact us. Email us at: support@shrisha.org  /  info@shrisha.org